Video Issues

Here are some tips that may help you resolve any video problems you may run into while viewing a broadcast:

  • Ensure your graphics drivers are fully up to date.
  • If possible, use a direct connection to your internet over a wireless connection
  • Limit other tasks on your device while viewing a broadcast
  • If you are running into buffering, downgrade the resolution of the broadcast
  • Attempt to access the broadcast on another device or web browser

 

Still having issues? Please contact support!

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