We currently offer 2 convenient payment methods:
- Direct Deposit (USA only)
- PayPal (Countries supported by PayPal)
- Stripe (Currently available for the following countries: Australia, Austria, Belgium, Bulgaria, Canada, Cyprus, Czech Republic, Denmark, Estonia, Finland, France, Germany, Greece, Hong Kong SAR China, Hungary, Ireland, Italy, Japan, Latvia, Lithuania, Luxembourg, Malta, Netherlands, New Zealand, Norway, Poland, Portugal, Romania, Singapore, Slovakia, Slovenia, Spain, Sweden, Switzerland, United Kingdom, United States)
Be aware that there is a minimum amount required to get a payout, the minimum for ACH is $50.00 and Stripe is $10.00. If you do not earn the minimum amount required within a pay period, your balance will roll over into the next pay period until the minimum is achieved.
Payment periods are from the (1st-15th) and (16th-31st) of each month.
Payments are sent within 7 days of the period ending:
Earnings from the 1st - 15th of each month will be sent in the 1st pay period of the month. Payment will be sent within 7 days so if you've earned a payout in this period, it will be sent out by the 22nd. If you have selected Stripe, please not that processing time may take 1-7 business days.
Earnings from the 16th - 31st of each month will be sent in the 2nd pay period of the month. Payment will be sent within 7 days so if you've earned a payout in this period, it will be sent out by the 7th.
Common reasons you haven't received a payout include:
A payout was not generated: Sometimes artists believe they should have received a payment, however they have not earned the minimum payout, did not convert AMPs, or converted AMPs in the next pay period. If this is the case, you can still receive a payment the next period. Converted AMPs do not expire and the next pay period would be in less than two weeks.
Why does my account say my Stripe payout info was deactivated?
Occasionally Stripe may require additional information. If your Stripe account loses payable status for not providing additional verification, you will be unable to receive payments through that Stripe account. Please login to your Stripe account to provide the requested information.